Hey there! We’re Trektoes, and we’re not just another online store—we’re a small team of outdoor enthusiasts who genuinely care about your experience. Ever had a question or concern that felt lost in the void of automated responses? Yeah, we’ve been there too. That’s why, from day one, we’ve made it a point to keep things personal. Our founder, Sarah, still replies to most emails herself—though she might sneak in a dad joke or two.
Whether you’ve got a burning question about sizing (trust us, we’ve debated it for hours) or just want to share your latest adventure story, we’re all ears. Here’s how to reach us:
Here’s the thing—we don’t just sell products; we build relationships. Remember that time a customer suggested adding wider sizes? We listened, and now it’s one of our best-selling lines. So go ahead, tell us what’s on your mind. Need a recommendation for rainy-day hikes? Curious about our eco-friendly packaging? Or maybe you just want to vent about that one sock that always disappears in the laundry (we feel your pain).
P.S. Live chat’s coming soon—we’re training our office dog, Biscuit, to ‘paw’ the keyboard. Until then, old-school emails and calls work just fine.
